Skip to content

Durex Live Stream Social Promotion

Please read these Terms and Conditions carefully.

1. These terms and conditions are the rules (“Rules”) that apply to this Durex Live Stream Social Promotion (“Prize Promotion”). By entering into this Prize Promotion entrants will have deemed to have accepted and be bound by these Rules. 

2. The Promoter is RB UK Commercial Limited of 103-105 Bath Road, Slough, Berkshire, SL1 3UH (“RB UK Commercial”). RB UK Commercial is a company registered in England & Wales under company number 08784077.

3. The Prize Promotion is accessible online from the Durex Page on the Instagram social media platform.

4. The Prize Promotion is open from 09:00 AM GMT on 3rd August 2021 (the “Opening Date”) to 08:00 PM GMT 18th August 2021 (the “Closing Date”).  

5. The Prize Promotion is inclusive to all residents in the United Kingdom aged 18 years or over, excluding employees and their immediate families (defined as parents, siblings, children & spouse regardless of where they live) of the Promoter, their affiliated companies, their agents or anyone professionally connected with this Promotion. 

6. Entry Instructions: To enter, you must tag your friend or partner with @Durex on the Durex Instagram giveaway post. All entries received after the Closing Date will be automatically disqualified. Attempts at entry by any other means shall not be accepted. 

7. Prize:  

  1. one (1) hotel getaway voucher worth £500, to be redeemed at 
  2. five (5) gift vouchers to use at worth £25 each. 

8. These values corresponds to the estimated value on the date of drafting of these rules. It is given by way of approximate and may be subject to change.  

9. The Prize allocated may not be the subject of any dispute on the part of the winners. The Prize allocated is non-transferable and may not be the subject on the part of the Promoter of reimbursement in cash or any exchange or any return of their total or partial value in kind or in cash.  

10. The Promoter reserves the right to replace the Prize at any moment with another prize of at least an equivalent value. 

11. The Promoter may not be held liable for any damages deriving from the use or enjoyment of the Prize.

12. All brands and names of the products mentioned herein or on any communication support referring to this Prize Promotion remain the exclusive property of their holder.

13. Winner Selection: The six (6) winners (each a “Winner” and together the “Winners”) will be randomly selected using the tool: within 7 days of the Closing Date. 

14. Winner Notification: The Winners will be notified that they have won by direct message through the Durex Instagram account and Durex will also share a story announcing all Winners. It is the responsibility of the Winner to claim their prize by responding to the direct message within 14 days of the Winners being notified and providing a valid email address to be emailed the Prize. 

15. Winners who do not respond within the initial 14 days, will be contacted again and given a further 7 days to respond. If contact cannot be made, or the prizes are not claimed, within 21 days of the date on which the Winners are notified, the Winner shall forfeit their right to receive the Prize. 

16. The Winner will receive their prize via email within a period of 7 days of the Promoter receiving a valid email address from the Winner in accordance with clause 14 and 15. The Winner must comply with all lawful instructions and terms and conditions of the Promoter and any other provider involved in the Promotion and/or the Prize.

17. The Promoter must either publish or make available information that indicates a valid award took place. To comply with this obligation, the Promoter may publish the surname and county of the prize winner on its website within thirty 30 days or [the Promoter will send the surname and county of the prize winner and, if applicable, copies of their winning entries, to anyone who emails or writes to RB UK Commercial Limited, Durex Live Stream Social Promotion, Wellcroft House, Wellcroft Road, Slough, Berkshire, SL1 4AQ  within 30 days after the Closing Date.

18. The winning participant undertakes to respond in good faith to any contact and/or emails from the Promoter and to provide the latter with accurate and full information, within the timeframes established. Failing this, the Promoter could be unable to allocate the Prize to the winners which would invalidate their participation. The prize will then remain the property of the Promoter, which will then be able to dispose of it as it wishes and choose whether or not to reallocate it.  

19. This Prize Promotion is in no way endorsed, sponsored, administered by or associated with Instagram. By entering this Prize Promotion, you agree to release Instagram from any liability arising out of or in connection with the Prize Promotion.

20. The Promoter reserves the right to proceed with any verification in order to ensure the compliance of the participations. It reserves the right to suspend or annul any participation that is fraudulent or not in compliance with these rules, even after designation of the Winners.  

21. The Promoter has the option of unilaterally ending the participation of a participant, without prior notice, and without this serving as grounds for any claim against it from a participant, in particular if the information provided is fraudulent, contrary to morality or constituting denigration of the Organizing Company or its products and/or liable to shock consumers.

22. The Promoter reserves the right to shorten, extend, defer, modify or annul the Prize Promotion at any moment and without prior notice, if circumstances so demand, without any liability being incurred and without any compensation being claimed against it as a result of this. In such circumstances, the Promoter will put in place all means of informing participants in advance of these changes. 

These rules may be modified by means of amendments.   

23. The Promoter may suspend and annul the participation of one or more participants, in the event of suspicious conduct that may include, but is not limited to: the putting in place of an automated registration system, the connection of several persons and different computers from the same username, an unusual frequency of wins, an attempt to hack the Organizing Company’s servers, a multiplicity of accounts, etc.

24. The Promoter is the sole decision-maker on the exclusion or reintegration of participants concerned with regard to the information in its possession. In the event of a complaint, participants should provide evidence that they have acted in accordance with these rules.

25. In the case of a simple modification of the rules, all participants will then be considered to have accepted this modification by the simple fact of their participation in the Prize Promotion, starting from the effective date of this modification. Any participant refusing the modification or modifications that have been made will have to cease their participation in the Prize Promotion. 

26. The Promoter may annul all or part of the Prize Promotion, if it appears that fraud has occurred in any form whatsoever, in particular computer fraud in the context of participation in the Prize Promotion or the determination of winners. 

27. The Promoter may not be held liable towards other participants for cases of fraud or non-compliant participation.  

28. Participation in the Prize Promotion implies knowledge and acceptance of the characteristics and limits of the internet, in particular with regard to technical performance, response times for consulting, seeking or transferring information, the risks of interruption, and more generally, the risks inherent in any connection and transmission on the internet, the absence of protection of certain data against any misappropriation and the risks of contamination by any viruses circulating on the network. 

29. The Promoter cannot be held liable for any direct damages resulting from participation in the Prize Promotion. All participants are responsible for taking all appropriate steps to protect their own data and/or software stored on their computer equipment against any attack. Furthermore, the Promoter can in no case be held liable for problems with download processes or loss or email or physical mail.  

30. The Promoter denies any liability in the case of technical failure or equipment and software disorders of any nature (viruses, bugs, etc.) caused on the computer equipment of participants and/or the data stored thereon and for any consequences that may result for professional or commercial activity.  

31. The Promoter will make every effort to enable access to the Prize Promotion for its entire duration, without however having any obligation to do so.  

32. DATA PROTECTION: Your personal data provided by you in connection this Prize Promotion is shared to and processed by the Promoter as data controller for the purposes of organising the Promotion, which is a legitimate interest of the Promoter, and delivery of prize as explained to you when you enter the Prize Promotion. For further information on how your personal data shall be processed by the Promoter, your rights in relation to the processing of your personal data, and how to contact us if you have any questions or comments regarding how your personal data is used, please see the Promoter`s Privacy Notice.

33. These T&Cs are the rules of this Prize Promotion and can be consulted on Participants who would like to receive a copy of the rules must send a request to the following postal address: RB UK COMMERCIAL LIMITED, DUREX LIVE STREAM SOCIAL PROMOTION, Wellcroft House, Wellcroft Road, Slough, Berkshire, SL1 4AQ. Or by email to 

34. Participation in the Prize Promotion implies unreserved acceptance of these rules. The Prize Promotion is subject to the laws of England and Wales. Parties will first and foremost try to resolve amicably any dispute and the courts of England and Wales shall have exclusive jurisdiction.

35. Any dispute relating to the Prize Promotion must be sent to the Promoter via direct message to @Durex on Instagram within one (1) month from the end of this Prize Promotion.